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Due to the on-going Covid-19 challenge, we have decided that the difficult decision NOT to physically re-open the shop at this time is still the correct and safest decision, at the moment.
To keep customers and staff safe, we are continuing to invest heavily in our website www.deaneandsons.co.uk to offer you a suitable alternative to physical school uniform shopping.
Finding the right sizes is always a difficult task which is why we have set up a dedicated section on the website, with a diagram and video on how to measure your child, including a downloadable tape measure. We are also trying to get as many comprehensive size guides for each product from our manufacturers.
We are also offering a FREE and safe option to “Click & Collect” online orders to ensure you don’t have to spend any extra on postage. All ‘Click & Collect’ parcels can be collected at our side entrance Monday to Friday between 9am - 4pm.
Due to the high volume of orders coming in, orders are taking slightly longer to be processed. You should receive an email as soon as your order has been dispatched or is ready for collection. If you have not received an email to notify you, please can we ask you to allow at least 7 working days before chasing.
Please be aware that all personalised items may take slightly longer to process due to the reduced staffing levels but we are still offering this service. Please can we ask you to only request for an item to be personalised once you are certain you have the correct size, as personalised items cannot be returned or exchanged.
Once you have tried the item on and are happy with the size, it can then be brought back to us to have the name printed on at a later date.
If you do need to get in touch we would love to hear from you. Please can we ask you to email us or leave a message and we will get back to you as soon as possible. All answerphone messages and emails will be checked on a regular basis (Monday to Friday between 9am and 4pm).
We Thank you for your understanding, patience and custom, which will allow us to serve you in the best way we can, and help keep you and our staff safe.
| As many parents will switch to online purchases or they may need to know their child’s measurements before they visit a store as changing rooms will be closed, we have created a fully functional downloadable tape measure. Available in both inches and centimetres, you simply print it, stick it together and bingo! We’ve even tested it out as a homeschooling task, watch the video on our Facebook page here.
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